Step by Step System Test
 

Test 4:  

 No Windows Media Playback

   FIX A
CLICK HERE to test and verify
that you have
Windows Media Player SERIES 9.

The test will occur in a new window and tell you which Windows Media Player series is installed.

NOTE: After that process is complete, DON'T click the
back arrow. You must
CLOSE THE TEST WINDOW.

After that process has completed
and if you have learned that
you do NOT have
Windows Media Player SERIES 9
or above, go to FIX B.
 

FIX B
CLICK HERE to download
 the Windows Media Series 9 player. It is free. Make sure that you pick the correct version for your computer. Follow the install instructions supplied by Microsoft.


After that process is complete...